100 lines
4.1 KiB
HTML
100 lines
4.1 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<head>
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<!-- CSS -->
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<link rel="stylesheet" href="https://static.janishutz.com/css/slider.css">
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<link rel="stylesheet" href="/css/style.css">
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<!-- FAVICON -->
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<link rel="icon" href="/favicon.ico">
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<link rel="icon" type="image/png" href="/favicon-96x96.png" sizes="96x96" />
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<link rel="icon" type="image/svg+xml" href="/favicon.svg" />
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<link rel="shortcut icon" href="/favicon.ico" />
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<link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png" />
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<!-- SEO -->
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<title>Return Policy | janishutz.com</title>
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<meta name="viewport" content="width=device-width, initial-scale=1.0" />
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<meta charset="UTF-8" />
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<meta http-equiv="X-UA-Compatible" content="IE=7" />
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<meta name="keywords" content="return policy" />
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<meta name="description" content="The return policy for store.janishutz.com" />
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<meta name="og:type" content="website" />
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<meta name="og:url" content="https://janishutz.com/legal/returns" />
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<meta name="og:locale" content="en_GB" />
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<meta name="theme-color" content="#152b5c">
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<style>
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.info {
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font-weight: normal;
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}
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</style>
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</head>
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<body>
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<nav></nav>
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<div class="content">
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<h1 class="title">Return Policy</h1>
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<a href="/legal" class="back">← Back to legal hub</a>
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<ol style="width: 100%">
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<b>
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<li>
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Definitions
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<p class="info">
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<ul style="font-weight: normal;">
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<li><b>Return Window:</b> The window in which I can provide you with a refund</li>
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<li><b>Cancellation Window:</b> The window in which you can cancel a subscription before being
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charged again.</li>
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</ul>
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</p>
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</li>
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</b>
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<b>
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<li>
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Return Window
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<p class="info">You can return a product within 30 days of purchasing through your account. Some
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products might not be refundable, as they are consumable. Such products are indicated on the
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store as not being refundable</p>
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</li>
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</b>
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<b>
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<li>
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Cancellation Window
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<p class="info">You can cancel a subscription within your account up to 24 hours before the new
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billing cycle starts. After that, we cannot guarantee that you won't be charged again.</p>
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</li>
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</b>
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<b>
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<li>
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Refund amount
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<p class="info">Refunds result in cost and work for me. Therefore, a refund comes at a 10% plus CHF
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0.50 fee. The remaining funds will be sent back to your payment method within about 10 work
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days. This duration is solely dependent on the payment provider.</p>
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</li>
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</b>
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<b>
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<li>
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Denial of refunds
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<p class="info">Some products may not be refundable for some reasons. We therefore cannot refund the
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entire order. If a product is not refundable, this is communicated to you on the product page on
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the store.</p>
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</li>
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</b>
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<b>
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<li>
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Refunds of subscriptions
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<p class="info">Subscriptions aren't currently eligible for refunds. Please note that there might be
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cases where returning products or cancelling a subscription will not cancel a connected
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subscription. If that happens and you contact us within the first 5 days of the now useless
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subscription renewing, we can provide a full refund for the time after the renewal date</p>
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</li>
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</b>
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</ol>
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<i>Last updated 2025-09-12</i>
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</div>
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<footer></footer>
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</body>
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</html>
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