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Janis Hutz
2025-09-29 11:24:54 +02:00
parent 337fb757d5
commit 7fa3715aec
82 changed files with 11586 additions and 2 deletions
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<!DOCTYPE html>
<html lang="en">
<head>
<!-- CSS -->
<link rel="stylesheet" href="https://static.janishutz.com/css/slider.css">
<link rel="stylesheet" href="/css/style.css">
<!-- SEO -->
<title>Return Policy | janishutz.com</title>
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<meta charset="UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=7" />
<meta name="keywords" content="return policy" />
<meta name="description" content="The return policy for store.janishutz.com" />
<meta name="og:type" content="website" />
<meta name="og:url" content="https://janishutz.com/legal/returns" />
<meta name="og:locale" content="en_GB" />
<meta name="theme-color" content="#152b5c">
<style>
.info {
font-weight: normal;
}
</style>
</head>
<body>
<nav></nav>
<div class="content">
<h1 class="title">Return Policy</h1>
<a href="/legal" class="back">&leftarrow; Back to legal hub</a>
<ol style="width: 100%">
<b><li>
Definitions
<p class="info">
<ul style="font-weight: normal;">
<li><b>Return Window:</b> The window in which I can provide you with a refund</li>
<li><b>Cancellation Window:</b> The window in which you can cancel a subscription before being charged again.</li>
</ul>
</p>
</li></b>
<b><li>
Return Window
<p class="info">You can return a product within 30 days of purchasing through your account. Some products might not be refundable, as they are consumable. Such products are indicated on the store as not being refundable</p>
</li></b>
<b><li>
Cancellation Window
<p class="info">You can cancel a subscription within your account up to 24 hours before the new billing cycle starts. After that, we cannot guarantee that you won't be charged again.</p>
</li></b>
<b><li>
Refund amount
<p class="info">Refunds result in cost and work for me. Therefore, a refund comes at a 10% plus CHF 0.50 fee. The remaining funds will be sent back to your payment method within about 10 work days. This duration is solely dependent on the payment provider.</p>
</li></b>
<b><li>
Denial of refunds
<p class="info">Some products may not be refundable for some reasons. We therefore cannot refund the entire order. If a product is not refundable, this is communicated to you on the product page on the store.</p>
</li></b>
<b><li>
Refunds of subscriptions
<p class="info">Subscriptions aren't currently eligible for refunds. Please note that there might be cases where returning products or cancelling a subscription will not cancel a connected subscription. If that happens and you contact us within the first 5 days of the now useless subscription renewing, we can provide a full refund for the time after the renewal date</p>
</li></b>
</ol>
<i>Last updated 2025-09-12</i>
</div>
<footer></footer>
</body>
</html>